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We would like to thank you for the job that has been completed and we are very happy with how it turned out. The sales office was great to deal with when we were organising the job and the technician was very professional and is also very good at what he does. We will definitely be recommending DeGroots to whoever we can! Thanks again.- Matt
I would like to say that you and the guys who undertook our job have been amazing to work with. This is how all works should be. From the moment we made the phone call it was easy. No wishy washy maybes, just easy. I wish you could have a super centre co-ordinating various types of trade work – you would have our business without any hesitation.
Could you please pass on our sincere thanks to Hoby and his offsider who really were just great guys to deal with. We couldn’t be more pleased and the outcome – sensational. Can’t thank you enough and more than happy to spread the word that your whole process and workmanship is 2nd to none!
All the best and thanks again
Just wanted to say how pleased we are with the roof. Tyler was very professional, keeping us informed with the schedule as it was happening & the boys very courteous & efficient on the job.- Mike & Cathy
Tyler was back here last Saturday to apply another top coat to the roof and it has come up a real treat.
Both Sharryn & I are extremely thrilled with how the roof looks & once again we were very impressed with Tyler.
It was unfortunate that the heat had effected the paint the way it did originally, however we can’t speak highly enough of De Groots & the quality of their workmanship along with their obvious desire to provide a quality service.
We will very happily continue to recommend and endorse the wonderful work De Groots provide.
- David & Sharryn
David & Sharryn
I found your technicians friendly and easy to deal with, nothing was too much effort for them. They were fast and efficient while being knowledgeable in the products they were using. The best thing was, apart from my lovely new roof colour, they left no sign they were even there. Would recommend DeGroot Roof Painting at any time.- Sharon
Thank you very much for your professional, timely, friendly and helpful service. I am absolutely thrilled with the result, and for the excellent customer service I received from the very first contact with Liz, who is fantastic to deal with. She answered all of my questions ‘on-the-spot’ (on many calls) in a warm, friendly and knowledgeable manner. Liz really knows her stuff!
Your painting team Hoby and Tyler, were also fantastic to deal with – always making contact to keep me abreast of timing, and they surprised me with an earlier date than expected!
I can’t thank your company enough for restoring my faith in service delivery, professionalism, timeliness and communication. It is such a rare experience (sadly). I am very happy to provide a further testimonial for you, or for you to use this email if you wish. With many thanks and best wishes for you, and please pass on my thanks to your team of lovely people.
We were so pleased with the outcome of our roof. Degroot transformed our dirty old roof to a brand new looking roof by just cleaning and painting it. The two young guys that completed the job were lovely, well-mannered young men and a pleasure to deal with. I would have no hesitation in recommending Degroot- Anna
We just wanted to get back in touch with you & please pass onto Russell how thrilled both Sharryn & myself are with the roof restoration carried out by Tyler yesterday.
Tyler is a breath of fresh air when it comes to “Tradies” he was extremely professional and totally dedicated to his workmanship apart from also being a really courteous and polite young man.
Our roof & house once again look quite spectacular, we will be excited now to use a Drone at our sons wedding here in early March.
- David & Sharryn
Thanks again to De Groots and in particular Tyler.
As a Teacher, my profession relies on excellent communication skills, integrity and professionalism. It is refreshing to see that other organisations such as DeGroot Roof Painting also adopt this succinct mantra when dealing with people.
From the outset, when either talking with Liz for a quote or communicating with Hoby and Tyler the painting technicians, the whole process was seamless, diligent and respectful. They communicated extremely well, turned up on time and delivered an excellent result. I have no hesitation in highly recommending their services.
So happy with our roof painting last Friday, can’t believe how quick it all happened. We are still in disbelief how amazing our old roof has been restored, so happy & wish we had known about deGroot years ago. Many thanks, Joel- Joel
Just wanted to say thank-you to Degroot for your fantastic customer service from my initial enquiry some time ago through to the end with Hoby painting my roof. You guys were easy to work with and had excellent communication with myself which I appreciated. I’m very happy with my ‘new’ roof.- Jess
Just wanted to let you know the job was completed on time, to the standard promised and your invoice has been paid. We would like to congratulate you on the level of service and professionalism demonstrated through every step of the process: your explanations and timely feedback and follow up were outstanding: brochures were clear and of the highest quality in terms of content and visuals, internet, phone and email communication was straight forward, easy to navigate and messages or directions easy to follow.
Jack did an outstanding job – so nice to find someone who really knows what they are talking about and has a very positive and courteous customer focus. Both yourself and Jack are assets to the company and the quality service provided overshadows any of your competitors in Northern Tasmania. Again thanks for a stress free and superior level of customer service.
Regards, John & Wendy- John & Wendy
Thanks for doing the job. Matt did a bloody fantastic job,- Chris
Russell from DeGroot Roof Painting has entirely transformed my homes appearance with his skill and expertise. He is genuine, very down to earth and from the moment I booked the job he and his manager Liz kept the lines of communication open regarding the weather and any commencement date adjustments which had to be made accordingly. Russell arrived on the stated dates, earlier than expected, and completed my roof restoration – 1 x coat of metal primer + 2 x top coats – within 2 days, as promised.
Not only did he do an incredible job of priming & painting my roof, he pressure washed it first, and took great care to ensure that the gutters were unblocked, allowing the water to run freely. Russell also washed down the walls of my home after the pressure wash, thereby removing all roof dirt, lichen and other debris. I commend you Russell on your work ethic and your personable nature, thank you.
I highly recommend both Russell and his business DeGroot Roof Painting to anyone wanting a brilliant, affordable roof transformation in the Ballarat area.- Kim
What a fantastic job, excellent service and professionally done.- Dan
Just wanted to say what a fantastic job Russell did on our roof. Really freshened the whole house. Thanks. Terry- Terry
I am very impressed with Matt and his work ethic. He has done a very good job. Cleaned up. The roof looks amazing. Thank you.
Matt is an exceptional talent. His work is great, we have full confidence in his ability and his understanding of specific details and communication. We spoke with Matt as to things that needed to happen prior to work being undertaken and all was grand – thank you Matt somehow doesn’t seem enough.- Lily
From the moment I called DeGroot Roof Painting after seeing the very brief advertisement on TV the whole exercise was a breeze due firstly to Liz’s competence and fantastic customer service on the phone. Liz was able to work out the quote with the help of Google maps and the measurements my builder provided.
I was advised that the starting time frame would be about three weeks – weather permitting. The weather did permit and as promised I was phoned by a wonderful young gentleman named Josh who arrived at the time he said he would. He was just fantastic and worked very hard to get what was a big job done and he did so with absolute professionalism and enthusiasm.
I would recommend this company to anyone and everyone. 10/10 for me.- Helen
I sent an email yesterday with my payment advice stating what a good job Josh did and what a pleasant person he was to deal with. I’d be more than happy to recommend your business to others.- Karen & Ian
I was delighted with the young men who did my very large roof painting job. Excellent job and very polite, competent workers.- Joy
Thank you Russell. Really appreciated your service. The job looks fantastic and your team were great and very respectful and professional!- J Hepburn
Prompt. Ready, able and willing to do the work. Good sales and business organisation. Builds confidence that the workers want the job and can produce a great result.- Mario Pauls
acknowledged request within an hour of posting, contacted next morning, inspected and quoted all within three days. Requested task be complete by new years day, completed within a week of acceptance. Seriously well done guys. (4 weeks and still waiting for local contractors to even visit to quote!) Worst part of service was when they arrived 6 minutes later than they said lol.- Greg
Exceptional service prompt response to request work completed and very happy with result the 2 young men that did the work were in contact with me at all times advising when the work would be carried out an the attention to detail on the job was really great Very happy.- Georgina Malone
Excellent professional service. We are very happy with the result. They turned up on time and we highly recommend them.- Scott Batty
Fabulous job,thanks guys. You did that bit extra with a smile.- Cheryl Geeves
Extremely happy, Jack was fantastic. Highly recommended. Great service and communication. Perfect job. Our roof looks great.- Toni Miles-Bennett
Was really happy with the quality of customer service and Russell did a fantastic job, our roof looks as good as new! Would definitely recommend DeGroot to friends and family.- Jackie Hawkes
We absolutely love the transformation of our roof. Extremely prompt and friendly service. Everything Russ said he would do and when happened as he said. Very professional service and would highly recommend De Groot Roof Painting. We particularly loved his four legged trade assistant ????- Wendy Morrissey
Russ did a great job in painting our roof. His communication was excellent and the job was completed in a very timely manner. The roof looks brand new and I would highly recommend him to anyone.- Michelle Howard
Always professional and extremely knowledgeable.- George Rasic
"I would like to add that we are extremely happy with the end result. Your technician and his crew did a really great job, under sometimes trying conditions. I would highly recommend your company to others. Also could you please pass on our appreciation and satisfaction with the job to Russell, many thanks, Leigh."- Leigh